These Terms of Service ("Terms") govern your use of the Pacific Revenue Partners website and the revenue cycle management services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
Sarabeth provides revenue cycle management services to independent healthcare practices, including but not limited to: accounts receivable recovery, denial management, appeal drafting, payer contract review, and related reporting and advisory services ("Services").
The specific scope, fees, and terms of any engagement are governed by a separate written Service Agreement executed between Pacific Revenue Partners and the client practice. In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement controls.
The content on this website is provided for informational purposes only. The revenue estimate tool provides benchmark estimates based on industry data and should not be construed as a guarantee of results. Actual recoverable revenue will vary based on your specific billing history, payer mix, and claim circumstances.
You agree not to:
Sarabeth operates on a flat monthly retainer model. Fees are agreed upon in writing prior to the commencement of services. Payment is due on the first of each month unless otherwise specified in your Service Agreement.
Engagements are month-to-month unless a fixed term is agreed upon in writing. Either party may terminate with 30 days' written notice. Fees are non-refundable for any month in which services have been rendered.
To enable Pacific Revenue Partners to perform services effectively, clients agree to:
Both parties agree to keep confidential any non-public information disclosed in connection with the engagement, including but not limited to financial data, payer contract terms, business strategies, and patient information. This obligation survives termination of the engagement.
Sarabeth will apply its expertise and best efforts to recover revenue on behalf of client practices. However, we make no guarantee of specific recovery amounts. Recovery depends on factors outside our control, including payer policies, timely filing deadlines, claim history, and the completeness of information provided by the client.
To the fullest extent permitted by law, Sarabeth's total liability to any client for any claim arising from or related to our services shall not exceed the total fees paid by that client in the three months preceding the claim.
In no event shall Pacific Revenue Partners be liable for any indirect, incidental, special, consequential, or punitive damages, including lost revenue or lost data, even if advised of the possibility of such damages.
All content on this website — including text, graphics, logos, and the design of the revenue estimate tool — is the property of Pacific Revenue Partners and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our intellectual property without prior written consent.
These Terms are governed by the laws of the United States and the state in which Pacific Revenue Partners is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of that state, as agreed in the applicable Service Agreement.
We may update these Terms from time to time. Material changes will be communicated by updating the "Last updated" date above. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Reach us at:
Pacific Revenue Partners
Email: hello@sarabeth.com