1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and practice information you voluntarily provide when filling out our revenue estimate form, booking a call, or contacting us directly.
• Usage Data: Information your browser sends automatically, including your IP address, browser type, pages visited, and time spent on pages.
• Protected Health Information (PHI): In connection with our revenue cycle management services, we may access PHI as a Business Associate of your practice. Such access is governed exclusively by our Business Associate Agreement (BAA) and applicable HIPAA regulations — not this Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the revenue estimate you requested
• Schedule and conduct discovery calls
• Deliver our revenue cycle management services to contracted clients
• Improve our website and service offerings
• Send you relevant follow-up communications (you may opt out at any time)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. HIPAA and Protected Health Information

Pacific Revenue Partners operates as a Business Associate under HIPAA when providing revenue cycle management services to healthcare practices. Any PHI we access, process, or store on behalf of a covered entity client is handled in accordance with our executed BAA with that client and all applicable requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the HITECH Act.

PHI is never used for marketing purposes, shared beyond what is necessary to perform contracted services, or retained beyond the terms of the applicable BAA.

4. Disclosure of Your Information

We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., scheduling tools, email platforms), subject to confidentiality agreements.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. These include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. PHI is retained and disposed of in accordance with the applicable BAA and HIPAA requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the address below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of our site after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Pacific Revenue Partners
Email: hello@sarabeth.com